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Telecommunications

Mi Vodafone

Developed and evolved commercial customer journeys in Mi Vodafone, collaborating with international product, design and engineering teams.

MY ROLEiOS Specialist · Commercial Journeys
THE PROJECT

Context & scope

Mi Vodafone is a customer-facing telecommunications application. My work centred on its commercial capabilities and user journeys, where new functionality needed to fit an established product and align with business objectives and design expectations.

TECHNICAL OWNERSHIP

How I contributed

I collaborated with business, design and development colleagues across international teams to analyze needs, translate them into iOS functionality and support product evolution. My work combined hands-on implementation with technical communication, documentation and coordination with stakeholders.

ENGINEERING CONTRIBUTIONS

What I worked on

  • Analyzed and developed commercial flows and customer-facing capabilities within the Mi Vodafone iOS application.
  • Worked with business stakeholders, designers and developers to clarify requirements and align implementation with product objectives.
  • Helped evolve existing journeys while integrating new functionality into an established native app.
  • Created technical documentation to support collaboration, implementation and product continuity.
  • Coordinated with international teams and contributed to technical discussions and shared delivery goals.
  • Acted as a technical point of reference within the workstream, as also reflected in recommendations from Vodafone colleagues.